Sr. Product Designer from Mumbai, India She/her

Sai is a Senior Product Designer with ~7 years of experience in user-centered design, crafting intuitive interfaces that enhance user experiences. She excels in leading end-to-end design operations, collaborating with cross-functional teams, and delivering data-driven solutions that drive user engagement and improve conversion rates.

[email protected] | LinkedIn | Twitter

Work Experience

Senior Product Designer | Jiva

September 2021 - Present | Remote

Jiva is a holistic farmer services platform dedicated to improve the livelihoods of smallholders at scale

• Collaborated with cross-functional teams to deliver multiple critical app journeys which includes reducing cash recovery time from 28 hours to 7 minutes, significantly improving operational efficiency and customer retention by 16%.
• Directly involved in designing and developing new product features from initial concept through to final delivery, including ideation, prototyping, user testing, and implementation to ensure successful and impactful launches.
• Conducted on-field research and behavioural observations, applying insights to make data-driven UX adjustments that resulted in a measurable increase in user engagement.
• Facilitated remote workshops with stakeholders across Singapore and Indonesia to co-create service experiences and align on strategic objectives, which improved project delivery efficiency through better alignment and collaboration.
• Mentored 4 mid-level product designers, providing career development and skill enhancement guidance, which led to an improvement in their design output quality and promotion of a team members within 8 months.

[Jiva represented Indonesia and SDG 2 (global hunger) at the UN’s SDG General Assembly in New York, showcasing digital solutions to accelerate progress on SDG targets]

Product Designer | Cityflo

April 2020 - September 2021 | Mumbai, India